AT&T Self Support Tool

AT&T Self Support Tool is a customer-friendly troubleshooting application designed to help AT&T home internet users identify and fix common issues faster, without a support call. Developed by Motive, Inc., it runs automated diagnostics on your connection, home network, and account settings, then guides you through clear, step-by-step solutions.

Key capabilities:

• Automatic checks for connectivity, modem/gateway status, and network adapter health
• One-click fixes for common problems (IP/DNS refresh, adapter resets, configuration repairs)
• Guided help for Wi‑Fi setup, password changes, and network optimization
• Email setup verification and troubleshooting for send/receive issues
• Basic speed and connectivity tests to pinpoint performance bottlenecks
• Easy-to-share diagnostic summaries for quicker assistance if you contact support

Designed for simplicity and safety, the tool explains what it’s doing in plain language and confirms changes before applying them. It’s ideal for resolving slow speeds, intermittent dropouts, Wi‑Fi glitches, and email configuration errors quickly and confidently. Features and availability may vary based on your service and equipment.

AT&T Self Support Tool is developed by Motive, Inc. and is used by 4 users of Software Informer. The names of program executable files are McciBrowser.exe, ATTPreLaunch.exe, matcli.exe, McciTrayApp.exe and MotiveBrowser.exe. This particular product is not fit to be reviewed by our informers.